Building a Referral Culture in Your Law Firm
Although many large-firm managers lament the lack of cross-selling and referrals that occur within their firms, the problem may not be with the lawyers themselves, but with the firm culture. Giving lip service to the value of referring clients within the firm is not...
Improving Cross- Selling and Intra-Firm Referrals within your Law Firm
Why Focus on Internal Referrals? According to the 2018 Report on the State of the Legal Market from the Center for the Study of the Legal Profession at Georgetown University Law Center and Thomson Reuters Legal Executive Institute, the average lawyer now bills 156...