iorefer, Author at ioRefer

Building Trust to Foster Intra-Firm Referrals

by iorefer | Sep 23, 2020 | Law Firms

Most law firms want to keep as much work as possible in-house, so it makes sense to encourage as many intra-firm referrals as possible. But intra-firm referrals can be a challenge to manage due to three major obstacles: a lack of familiarity with the work that other...

How Law Firm Compensation Systems Impede Collaboration

by iorefer | Aug 31, 2020 | Law Firms, Referrals

While many law firms today recognize the benefits of collaboration within the firm, traditional law firm compensation systems may be undermining these efforts to foster collaboration, particularly among law firm partners. Law firms are notoriously competitive,...

Cross-Selling vs. Collaboration for Law Firms

by iorefer | Aug 17, 2020 | Law Firms

Both cross-selling and collaboration can increase the share of business law firms receive from clients. But cross-selling and collaboration are different and can yield vastly different results. Cross-Selling According to Wikipedia, cross-selling is “the action or...

Collaboration Helps Law Firms Survive an Economic Downturn

by iorefer | Jun 19, 2020 | Law Firms, Tips

Heidi Gardner, Distinguished Fellow in the Center on the Legal Profession at Harvard Law School and former faculty member at Harvard Business School, focuses her research on leadership and collaboration in professional service firms. Her extensive research, law firm...

Can Law Firms Survive in a Post-Pandemic Marketplace?

by iorefer | May 13, 2020 | Law Firms

The legal landscape across the United States has changed drastically and suddenly in the past several weeks. While some of these changes will only be temporary, others may last for months, years, or may even become permanent. Now is the time for law firms to plan for...